Bridging the gap between users, design and product metrics
Discover your customer retention and acquisition challenges through User Experience Research
Natural usage & design options
Context, pain point & intent
Attitudinal and quantitative data
I will identify what makes your customers tick through Behavioural Science and User Experience. The key is to uncover the actual connection between your consumers’ heart, mind & behaviour, and your product through different scientifically proven methodologies. Your company will be able to turn these impactful insights into a superior product, a more powerful content marketing strategy and a robust research capability.
I get up to speed and align on project goals, audiences and KPIs.
I conduct a rigorous recruiting and screening process to find representative users.
I choose the relevant research method.
I facilitate a 1-day remote workshop with research observation, analysis, and ideation.
I deliver a summary report with all findings, solution ideas and recordings.